UF Health Jacksonville is one of the state’s seven safety net teaching hospitals, helping serve residents in their primary service area who have little or no health insurance. It is one of Florida’s largest Medicaid and charity care providers. Of UF Health Jacksonville’s patient population, 23.5 percent are Medicaid patients and 14.5 percent are uninsured. The institution contracts with the city of Jacksonville to provide care for its uninsured population, providing about $65 million in care for a reimbursement of $26 million from the city.
UF Health Jacksonville offers a variety of health education and outreach initiatives aimed at improving the quality of life for everyone in the community. Registered nurses, physicians, physician assistants, pharmacists and volunteers provide routine health screenings, education, disease counseling and case management.
Care Van is a mini health unit on wheels that travels throughout Jacksonville providing health and wellness information. Screenings are available and interactive displays focus on different health issues. Topics include heart disease, cancer, diabetes, asthma, cholesterol, healthy eating, transportation safety and more. The Care Van participates in nearly 100 events each year.
Heal Thy People
Heal Thy People is a program that brings UF Health providers into more than 50 community churches to improve health awareness, offering screenings for hypertension, diabetes, cholesterol, cardiovascular disease, cancer, HIV and other health conditions. The program seeks to make health care more accessible to people who use the emergency room for primary care.
Northeast Florida Healthy Start/Little Miracles
Florida’s governor created Florida’s Healthy Start initiative in 1991 to reduce Florida’s high infant mortality rate. Florida law mandates that community-based Healthy Start coalitions oversee the maternal and infant health care services in their communities. Offered through the hospital’s obstetrics and gynecology practice and labor and delivery unit, services include prenatal education, childbirth and breastfeeding classes, parenting classes, counseling for drug and domestic abuse, and other services. The Little Miracles Program began at UF Health Jacksonville in 2000 to improve the health of mothers and their babies in Jacksonville and to encourage prenatal care. Enrollees receive benefits such as prenatal education, insurance assistance, access to a 24-hour on-call nurse hotline and direct physician line, enrollment in an incentive-based rewards program with monthly drawings and citywide baby showers.
Total Care Clinic
The UF Health Total Care Clinic is an outpatient practice on the UF Health Jacksonville campus that addresses the needs of patients whose care is rendered through the City Contract program. Patients seen at the Total Care Clinic have a panel of doctors, nurses and other providers dedicated to maintaining and improving their health as well as assisting them with specialty care. On-site case managers coordinate and track the care of patients, especially those who have complex or chronic medical conditions. Services include primary care, psychiatry and mental health, pharmacist-assisted medication management and health education for chronic medical conditions such as diabetes, heart disease and malnutrition.
Physicians and staff at UF Health TraumaOne lead patient education efforts in Northeast Florida and Southeast Georgia by teaching a variety of public courses, including bicycle safety instruction for children; car seat safety instruction for parents; distracted driving simulation for teens and adults; fall prevention techniques for senior citizens; mock DUI events for high school students; Stop the Bleed techniques for children and adults to help prevent deaths during mass casualty events; and Hands-only CPR. In addition, TraumaOne providers and staff are actively involved in training regional emergency medical services, or EMS, personnel.